Discover our comprehensive Refund and Returns Policy, ensuring hassle-free shopping experience. Learn about eligibility, process, and more.

Thank you for shopping with us at BlackBonuses. We want to ensure your complete satisfaction with our products. Please review our policy carefully.

Overview

Our refund and returns policy lasts for 30 days from the date of purchase. If 30 days have passed since your purchase, we regret that we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-Returnable Items

Certain items are exempt from being returned:

  • Perishable goods like food, flowers, newspapers, or magazines.
  • Intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
  • Gift cards, downloadable software products, and some health and personal care items.

Partial Refunds

In specific situations, only partial refunds are granted:

  • Items with obvious signs of use.
  • Opened CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record.
  • Items not in their original condition, damaged, or missing parts.

Refunds Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund via email. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account first. Then contact your credit card company, followed by your bank. If you still haven’t received your refund, please Contact Us.

Sale Items

Only regular-priced items may be refunded; sale items cannot be refunded.

Exchanges

We replace items only if they are defective or damaged. To exchange an item, please email us at [email address] and send your item to the physical address provided.

Gifts

For gifts, if the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Otherwise, the refund will be sent to the gift giver.

Shipping Returns

To return your product, mail it to the physical address provided. You are responsible for paying for your own shipping costs for returning your item.

Need Help?

Contact Us for any questions related to refunds and returns.

For more information, please visit our contact form at Contact Us.